FAQ

How long after I order will I receive my sets?

    All our sets are made to order.

    We need 2-3 working days from once we receive your order, then it depends on how you are receiving that order.   

    • Local delivery to areas between Newlands and Noordhoek will be scheduled as soon as we have your order ready at a time that suits.
    • Courier to other areas in Cape Town take 1-2 days.
    • Courier to all other areas takes between 36 - 72 hrs.
    • Courier to outlying areas takes 3-4 days.      

    *If you need your order by a specific date please notify us when you place your order and we will try our best to assist you.

     *Proof of payment must be received before orders are sent out.

     

    How long does the Playdough last?

       All our playdough is handmade by us using food grade ingredients. We then add essential oils or food flavouring to make it smell amazing!

      The playdough is wrapped in clingfilm and then popped into a small plastic bag before being added to the boxes.

      Once your little one has finished being creative pop the dough back into the bag, twist to seal and then pop it back into the container and it should last for up to 6 months.

      The dough can also be kept in the fridge, just remember to take it out to soften up before playtime!

      If you are buying our playdough sets to be kept for gifts at a later stage, please store the dough in a cool, dark place away from direct sunlight or even better, in the fridge. 

      If not sealed, your dough may get a little crispy (that will be the salt) just knead it in and add a few drops of water if needed.

      Your dough may change colour (this will happen if left in the sun, or it gets warm) just knead it and it will be as good as new!

        

      How do you play with a Themed Playdough Set?

        There is no right or wrong way to play with a Themed Playdough Set.

        Some children will create scenes and then act out that scene by role playing.

        The stickers on the front of the box have scenes that your child can copy if he/she wishes to.

        Some children will simply play with the dough and the accessories separately.

        Or mush the accessories into the dough creating a sensory heaven!

        With no right or wrong way to play, the outcome is always a positive one.

         

        Do you make party favours?

        Yes we do!

        There are many options and it all depends on your budget.

        We can make up pots of playdough to the colour theme you have in mind and package them to suit your theme, we can make mini versions of the sets that we currently make up, or we can adapt a theme to suit your idea.

        Give us a shout via email or sms and let us know your budget, theme, age range of the party people and we can take it from there.